What we collect
We collect certain information or data about you when you use www.claret-uk.com or contact us using the website forms. Name and job title Contact information including email address Demographic information such as postcode, Other information relevant to client services or respondent surveys. We collect: questions, queries or feedback you leave, including your email address, if you contact Claret-uk Ltd your email address and subscription preferences when you sign up to our email alerts, and how you use our emails - for example whether you open them and which links you click on, your IP address, and details of which version of web browser you used as well as information on how you use the site, by using cookies and page tagging techniques.
This information helps us to:
send you our emails if you have requested this information and ensure that content from our site is presented in the most effective manner for you and for your device provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes carry out our obligations arising from any contracts entered into between you and us allow you to participate in interactive features of our service, when you choose to do so and notify you about changes to our service.
This information can be viewed by authorised people in Claret UK Ltd and our suppliers Sigma Software improve the site by monitoring how you use it gather feedback to improve our services, for example our email alerts respond to any feedback you send us.
Where your information is stored
We store your information, whenever possible, on secure servers in the European Economic Area (EEA) (except for data that we gather when you sign up to our email alerts).
Some of our suppliers are based outside the EEA and therefore your information may be accessed outside the EEA. We have strict controls over how and why your information can be accessed.
Keeping your information secure
We have procedures and security features in place to keep your information secure once we receive it. This is detailed in our Data Protection and Security Policy.
Disclosing your information
Often when you are taking part in a research event we will ask for permission to pass on your contact information to the venue, and/or your full name - this is to facilitate access to secure areas, and in order to contact you on the day for example if the sessions are running late or there are any last minute changes. If this happens please be assured that it will only be to companies that have signed our Terms of Business and agree to use your information on this day for this purpose only. For certain events you may be required to bring ID that confirms you are who you say you are, for eligibility or security purposes.
You can find out what information we hold about you and ask us not to use any of the information we collect. If you wish to exercise this right, please send your request to firstname.lastname@example.org.
Claret UK Ltd is a private limited company registered in England and Wales (Company Number 6183939), Registered address Sinclair House, 6 Montgomery Ave, Esher, Surrey KT10 9BB.
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Please choose the correct method of contacting us depending on what you are contacting us about.
Clients are those wishing to use our services for Market Research.
Respondents are those registered or wanting to register to participate in focus groups and research surveys.